Using Fantastico for WordPress:

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This topic contains 2 replies, has 2 voices, and was last updated by  Elena 3 years ago.

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  • #4065

    Elena
    Keymaster

    Trying to set up WP through Fantastico, got this message; The installation can not be completed:

    – You chose to install in the main directory of the domain httpwww.destination-pensacola-florida.com.com, but there are conflicting filenames, therefore we can not proceed. Following filenames already exist in the main directory of the domain httpwww.destination-pensacola-florida.com.com (path=”/home2/hullware/public_html/”).You must manually remove these files before proceeding with auto-installation:
    license.txt

    Click on the browser’s Back button to fix reported errors.

    I don’t know how to proceed. Please help, Nicky

    #4067

    Elena
    Keymaster

    Hi Nicky,

    httpwww.destination-pensacola-florida.com.com

    is not correct. If you notice you have .com part two times, you have http and www glued to each other. What happened is when you purchased your web hosting package you entered your domain incorrectly. You had to enter only

    destination-pensacola-florida.com

    but you entered it as

    httpwww.destination-pensacola-florida.com.com

    To resolve the issue you need to contact Hostgator’s support at support@hostgator.com, explain them that you did a mistake when purchasing your package and entered domain incorrectly.

    Ask them to fix the issue with the domain. Once the issue is fixed you will be able to work normally.

    • This reply was modified 3 years ago by  Elena.
    #4069

    Elena
    Keymaster

    Hi Nicky,

    I am bumping this thread. Have you seen my reply? I looked at your site this morning and it looks like you switched name servers but site doesn’t display properly. Have you contacted Hostgator? If you need help ask me.

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